1.  Agreement to Terms

These Terms and Conditions (“Terms”) govern access to and use of https://dedavollc.com/ and the travel planning, itinerary preparation, booking coordination, and related services offered by DEDAVO LLC (“Company,” “we,” “us,” or “our”).

By accessing the Website, requesting a quotation, submitting a booking request, or purchasing Services, you agree to the provisions applicable to your transaction. A separate written proposal, itinerary, invoice, supplier condition, or booking confirmation may contain additional terms applicable to a specific transaction.

If a separately agreed written contract expressly conflicts with these Terms, the specific contract will control to the extent of the conflict, subject to applicable law.

2.  Nature of Services

DEDAVO LLC provides travel-related planning, itinerary coordination, booking assistance, and other services as described in the applicable quotation, proposal, or booking confirmation.

The precise scope of each engagement will be determined by the written description of the Services accepted by the customer.

Unless expressly agreed in writing, we do not represent that we own, operate, or directly control independently operated hotels, airlines, cruise lines, transportation providers, attractions, or other third-party suppliers.

3.  Quotations and Booking Acceptance

All quotations are subject to the stated validity period, availability, supplier confirmation, and applicable conditions.

A booking request does not constitute a confirmed reservation unless and until the required payment or deposit has been received, applicable conditions have been satisfied, and written confirmation has been issued by DEDAVO LLC or the relevant supplier, as applicable.

Prices may change before confirmation due to supplier pricing, currency fluctuations, taxes, availability, or other disclosed factors. Once a booking has been confirmed, any subsequent price adjustment must be supported by the applicable contract, supplier terms, or a lawful basis.

4.  Payment Terms

Unless the applicable written quotation or booking confirmation specifies otherwise, the following payment structure applies:

A.  Initial Deposit

A deposit of 25% to 50% of the total program cost may be required to confirm an itinerary.

Itineraries involving hotels, cruises, flights, peak-season travel, or other advance supplier

commitments may require a deposit of 50% or more. Certain bookings made close to the arrival or departure date may require full payment in advance.

The precise deposit amount and due date will be disclosed before the customer commits to the booking.

B.  Remaining Balance

Unless otherwise stated in writing, the remaining balance is due 15 to 30 days before the scheduled arrival date.

Bookings made within the applicable balance-payment period may require immediate payment of the full outstanding amount.

C.  Late or Missing Payments

Failure to make a payment when due may result in suspension of booking arrangements, cancellation of reservations, or other remedies permitted under the applicable agreement and law. Any cancellation charges or losses imposed on the customer must be consistent with the disclosed booking terms and applicable law.

D.  Payment Methods and Charges

Accepted payment methods, applicable currency, taxes, bank charges, and payment-processing fees will be disclosed during the booking process or in the relevant invoice.

5.  Cancellation by the Customer

Cancellation requests must be submitted in writing to the official contact address designated in the booking confirmation. A cancellation will be treated as received when it reaches the designated channel, subject to reasonable verification requirements.

Unless the booking confirmation expressly provides a different lawful schedule, the following cancellation-fee schedule applies to the total program cost:

Notice before arrival Cancellation fee

61 days or more 15%
60–31 days 35%
30–15 days 50%
14–7 days 75%
Fewer than 7 days 100%
No-show 100%

For this schedule, the relevant period will be calculated by reference to the scheduled arrival date stated in the booking confirmation.

The applicable fee will be calculated against the total program cost, subject to the specific booking terms, mandatory consumer protections, and any separately disclosed supplier charges that lawfully apply.

Where a supplier imposes a different non-refundable charge or cancellation penalty, the

applicable amount and its basis should be disclosed in the booking terms before confirmation. DEDAVO LLC will not impose duplicate recovery for the same loss.

Cancellation charges are intended to reflect the agreed cancellation terms and the financial consequences of cancellation. They will not be enforced to the extent they constitute an unlawful penalty or conflict with mandatory applicable law.

6.  Changes and Amendments

Requests to change travel dates, traveler details, destinations, accommodation, or other itinerary components are subject to availability and supplier approval.

Changes may result in additional charges, fare differences, administrative costs, or supplier-imposed penalties. We will communicate applicable charges before proceeding where reasonably practicable.

A requested amendment will not be effective until confirmed in writing.

7.  Cancellation or Changes by Suppliers

Airlines, hotels, cruise operators, tour providers, and other independent suppliers may change or cancel services due to operational, safety, weather, regulatory, or other circumstances.

Where such circumstances affect a booking, DEDAVO LLC will communicate material information received and provide reasonable assistance in identifying available alternatives within the scope of the Services.

Any refund, credit, rebooking, or compensation relating to a supplier’s services will be subject to the supplier’s applicable terms and mandatory law. Nothing in these Terms removes a right that the customer has directly against a supplier under applicable law.

8.  Customer Responsibilities

Customers are responsible for:

  1. Providing accurate traveler names, contact information, and booking details.
  2. Reviewing itineraries, quotations, invoices, and booking confirmations promptly.
  3. Ensuring passports, visas, permits, and other required travel documents are valid and obtained.
  4. Checking applicable entry, transit, health, and immigration requirements.
  5. Arriving at designated departure points on time.
  6. Complying with applicable laws and supplier rules.
  7. Informing us promptly of material changes affecting the booking.

Unless expressly included in the Services, DEDAVO LLC does not provide legal or immigration advice and does not guarantee the issuance of visas, entry permits, or authorization to enter any country.

9.  Travel Suppliers and Third-Party Services

Certain travel arrangements may be fulfilled by independent suppliers operating under their own contracts, conditions, and policies.

Customers may be required to accept supplier terms relating to baggage, check-in, accommodation, safety, cancellations, refunds, and service limitations.

DEDAVO LLC does not assume control over independent suppliers and cannot guarantee their performance. Nevertheless, nothing in these Terms excludes liability that DEDAVO LLC may have under applicable law for its own acts, omissions, representations, or contractual obligations.

10.  Force Majeure

Neither party shall be liable for a failure or delay to the extent directly caused by an event beyond its reasonable control, such as a natural disaster, epidemic, war, terrorism, civil unrest, governmental restriction, airport closure, or widespread transportation disruption, subject to applicable law.

The affected party shall provide notice where reasonably practicable and take reasonable steps to mitigate the consequences.

This provision does not automatically extinguish payment, refund, or other statutory rights that cannot lawfully be excluded.

11.  Website Content and Intellectual Property

Unless otherwise indicated, Website content, branding, text, graphics, and original materials are owned by or licensed to DEDAVO LLC and are protected by applicable intellectual property laws.

You may use the Website for lawful personal or business inquiry purposes consistent with these Terms. You may not reproduce, distribute, modify, or commercially exploit protected content without prior written authorization, except as permitted by law.

12.  Prohibited Conduct

Users shall not:

  • Use the Website for unlawful or fraudulent
  • Submit false, misleading, or unauthorized
  • Attempt to compromise Website security or interfere with its
  • Access restricted systems or data without
  • Introduce malicious code or engage in activities that disrupt the

We may restrict access where reasonably necessary to protect the Website, users, or our legitimate business interests, subject to applicable law.

13.  Limitation of Liability

To the maximum extent permitted by applicable law, DEDAVO LLC shall not be liable for indirect, incidental, special, exemplary, or consequential losses arising from Website use or third-party supplier conduct where such exclusion is legally permissible.

Nothing in these Terms excludes or limits liability for fraud, willful misconduct, gross negligence where exclusion is prohibited, or any other liability that cannot lawfully be excluded or limited.

Any other limitation of liability must be interpreted consistently with mandatory consumer protection laws and the specific written agreement governing the Services.

14.  Indemnification

To the extent permitted by applicable law, a customer may be responsible for third-party claims, losses, or reasonable costs directly arising from the customer’s material breach of these Terms, unlawful conduct, or infringement of another person’s rights.

This provision does not require a customer to indemnify DEDAVO LLC for losses caused by DEDAVO LLC’s own unlawful conduct or for liabilities that cannot lawfully be transferred.

15.  Disputes and Governing Law

These Terms shall be governed by the laws of [Insert Applicable State and Country], without applying conflict-of-law rules to the extent such exclusion is legally permissible.

Any dispute shall be submitted to the courts of [Insert Agreed Jurisdiction], subject to mandatory jurisdictional and consumer protection requirements.

Before commencing proceedings, the parties are encouraged to attempt to resolve disputes through good-faith written communication. This does not restrict any right to bring a legal claim within an applicable limitation period.

16.  Amendments

We may update these Terms from time to time. The revised version will be published with an updated effective or revision date.

Changes will not retroactively alter an already confirmed booking except as permitted by the applicable agreement and law.

17.  Severability and Waiver

If any provision is found invalid or unenforceable, the remaining provisions shall remain effective to the fullest extent permitted by law.

A failure to enforce a provision on one occasion does not constitute a permanent waiver of that provision.

18.  Contact Information

DEDAVO LLC

Website: https://dedavollc.com/ Email: info@dedavollc.com

Contact: (302) 237-5111