Privacy Policy
1. Introduction
DEDAVO LLC (“Company,” “we,” “us,” or “our”) is committed to protecting the privacy, confidentiality, and security of personal information collected through https://dedavollc.com/ (the “Website”) and in connection with our travel planning, itinerary preparation, booking coordination, and related services (collectively, the “Services”).
This Privacy Policy describes the categories of personal information we may collect, the purposes for which such information may be processed, the circumstances under which information may be disclosed, and the rights and choices available to individuals under applicable law.
By accessing the Website or voluntarily providing personal information, you acknowledge that you have had the opportunity to review this Privacy Policy. Where applicable law requires consent, we will obtain such consent separately and in the legally required manner.
2. Information We Collect
Depending on your interaction with our Website and Services, we may collect the following categories of information:
A. Personal and Contact Information
- Full name, email address, telephone number, and mailing
- Contact preferences and
- Information submitted through inquiry, quotation, or booking
B. Travel and Booking Information
- Travel dates, destinations, itinerary preferences, and accommodation
- Booking details, traveler information, and service
- Information reasonably necessary to coordinate reservations with travel
C. Payment and Transaction Information
We may maintain records of payments, invoices, transaction references, booking charges, and outstanding balances. Payment card details may be processed by third-party payment service providers. We do not intentionally retain complete payment card numbers or security codes unless expressly required and lawfully handled through an appropriately secured payment environment.
D. Technical and Usage Information
When you access the Website, certain information may be collected automatically, including your IP address, browser type, device information, operating system, referring pages, access times, and interactions with Website content. The information collected depends on the Website’s actual configuration and the technologies enabled.
E. Communications and Feedback
We may collect inquiries, customer support correspondence, reviews, survey responses, and other information voluntarily submitted to us.
3. Purposes of Processing
We may use personal information, to the extent permitted by applicable law, to:
- Respond to inquiries and provide
- Prepare and manage itineraries and
- Coordinate services with hotels, airlines, transportation providers, tour operators, and other relevant suppliers.
- Process transactions and maintain payment
- Communicate booking confirmations, changes, cancellations, and service
- Provide customer support and resolve
- Maintain business records and comply with legal, tax, accounting, and regulatory
- Detect, prevent, and investigate fraud, unauthorized access, and misuse of the
- Analyze Website performance and improve our
- Send promotional communications where legally permitted and, when required, with your consent.
4. Legal Basis for Processing
Where applicable data protection legislation requires a lawful basis for processing, we may rely on the performance of a contract, steps taken at your request before entering into a contract, compliance with legal obligations, legitimate interests, or consent, as applicable to the
circumstances.
Where processing relies on consent, you may withdraw that consent subject to applicable law. Withdrawal will not invalidate processing lawfully conducted before withdrawal.
5. Disclosure to Third Parties
We may disclose relevant personal information to:
- Hotels, airlines, cruise operators, transportation providers, tour operators, and other travel suppliers.
- Payment processors and financial service providers.
- Website hosting, cloud storage, communications, analytics, and technical support providers.
- Professional advisers, insurers, auditors, and legal representatives where appropriate.
- Government authorities, courts, regulators, and law enforcement agencies when disclosure is legally required or otherwise permitted by law.
- Successors or acquiring entities in connection with a lawful merger, restructuring, acquisition, or transfer of business assets.
We do not authorize service providers to use personal information for purposes unrelated to the services they perform for us, except as permitted by law or independently governed by their own legal obligations.
We do not sell personal information for money. Any advertising-related sharing or disclosure that qualifies as a sale or sharing under applicable privacy legislation will be handled in
accordance with the applicable law and required consumer choices.
6. International Data Transfers
Travel arrangements may require personal information to be transferred to suppliers or service providers located outside your country of residence.
Where applicable law imposes requirements on international transfers, we will take the legally required measures, which may include contractual safeguards, adequacy mechanisms, or other recognized transfer protections.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including providing Services, maintaining transaction records, resolving disputes, enforcing agreements, and satisfying legal or regulatory obligations.
Retention periods vary according to the nature of the information and the applicable legal
requirements. Information that is no longer reasonably required will be deleted, anonymized, or securely disposed of, subject to lawful retention requirements and legitimate technical backup
limitations.
8. Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or destruction.
No internet transmission or electronic storage system can be guaranteed to be completely
secure. Accordingly, we cannot warrant absolute security. Nothing in this provision excludes a responsibility that cannot lawfully be excluded.
9. Your Privacy Rights
Subject to applicable law, you may have the right to:
- Request access to personal information we hold about
- Request correction of inaccurate or incomplete
- Request deletion of personal
- Request restriction of, or object to, certain
- Request a portable copy of eligible
- Withdraw consent where processing is based on
- Opt out of certain targeted advertising or data sharing where
- Lodge a complaint with the appropriate data protection
Requests may be submitted through our designated contact channel. We may need to verify your identity before responding. Certain information may be retained where legally required or where a lawful exception applies.
10. Children’s Privacy
The Website is not intended to encourage children to independently submit personal
information without appropriate authorization. Where applicable law requires parental consent or imposes special protections for children’s information, those requirements will apply.
If you believe a child has provided personal information unlawfully, please contact us so that the matter can be reviewed.
11. Third-Party Websites
The Website may contain links to third-party websites, booking platforms, or service providers.
We do not control their independent privacy practices and encourage you to review their privacy notices before submitting information.
12. Changes to This Policy
We reserve the right to amend this Privacy Policy from time to time. Revised versions will be posted on the Website with an updated revision date. Where legally required, material changes will be communicated or presented for consent.
13. Contact Information
For privacy-related inquiries or requests, please contact:
DEDAVO LLC
Website: https://dedavollc.com/ Email: info@dedavollc.com
Contact: (302) 237-5111